Privacy Policy

---

Privacy Policy

Last updated: 18 August 2026

Mustard Consulting Limited respects your user privacy and aims to be clear about how we use your personal information in accordance with data protection regulations.

This privacy policy explains the information we collect, why we use it, and the rights you have over your information.

Who we are

Mustard Consulting Limited is a company registered in England and Wales under company number 13311857.

Registered office:

The Weighbridge Cottage

New Wharf

Tardebigge

Bromsgrove

Worcestershire

B60 1NF

For questions about this policy or how we use your personal information, please contact hello@mustardconsulting.co.uk.

Information we collect

We may collect personal information when you:

contact us through this website, by email, or by other means;

subscribe to receive emails or updates from us;

become, or inquire about becoming, a client;

work with us as a client, supplier, adviser, or business contact; or

otherwise provide information to us in the course of our business.

This may include your name, job title, organisation, email address, telephone number, and the contents of correspondence or documents you send to us.

We may also receive professional contact information from publicly available sources or from other people during legitimate business activity.

We do not intentionally collect sensitive personal information through this website. Please avoid including it in website inquiries unless it is necessary.

How we use your information

We use personal information where necessary to:

respond to inquiries;

discuss or provide our services;

manage relationships with clients, prospective clients, suppliers, and other business contacts;

perform contracts and take steps towards entering into contracts;

operate and protect our website and business;

meet legal, regulatory, accounting, and tax obligations; and

send updates or other communications where you have requested to receive them or where we are otherwise permitted to do so.

Our lawful bases for using personal information will normally be contractual necessity, compliance with a legal obligation, consent, or our legitimate interests in operating and developing our consultancy business and maintaining appropriate business relationships.

Where we rely on consent, you may withdraw it at any time.

Marketing and updates

If you subscribe to receive updates from Mustard, we will use your contact details for that purpose.

You can unsubscribe at any time using the unsubscribe option included in our communications or by contacting us at hello@mustardconsulting.co.uk.

Who we share information with

We do not sell personal information.

We may share information where reasonably necessary with organisations that provide services to Mustard, such as website hosting, email, IT, professional advisers, and other service providers, always maintaining user privacy.

Our website is hosted using GoDaddy services and uses Google reCAPTCHA to help protect website forms from spam and abuse.

We may also disclose personal information where required by law or where reasonably necessary to establish, exercise, or defend legal rights.

Some technology providers may process information outside the UK. Where this happens, we take reasonable steps to ensure that appropriate protections required by UK data protection law are in place.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

As a general rule:

enquiries and prospective-client correspondence will normally be retained for up to two years after our last substantive contact;

client and contractual records may normally be retained for at least six years where this is necessary for legal, accounting, tax, or contractual purposes; and

mailing-list information will be retained until you unsubscribe or we decide the information is no longer required.

We may retain information for longer where there is a legal requirement or a legitimate reason to do so.

Cookies and website information

This website includes a cookie policy that outlines the use of cookies and similar technologies to operate properly and, where applicable, to understand how the site is used.

Some cookies are necessary for the website to function. Where consent is required for other cookies, you will be given the opportunity to manage your preferences.

The website also uses Google reCAPTCHA, which may collect technical information required to determine whether a website interaction is being made by a person or an automated system.

Your rights

Depending on the circumstances, UK data protection law may give you the right to:

ask what personal information we hold about you and obtain a copy;

ask us to correct inaccurate or incomplete information;

ask us to delete personal information;

ask us to restrict how we use your information;

object to certain uses of your information;

ask for certain information to be transferred to you or another organisation; and

withdraw consent where we rely on consent.

You have the right to object where we rely on legitimate interests to process your personal information and to object at any time to the use of your personal information for direct marketing.

These rights are not absolute and may not apply in every circumstance.

To exercise any of these rights, contact hello@mustardconsulting.co.uk.

Complaints

If you have a concern about how Mustard has used your personal information, please contact us at hello@mustardconsulting.co.uk.

We will acknowledge a data protection complaint within 30 days, investigate it appropriately, and tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our business, the website, or applicable law. The latest version will be published on this page with the date of the most recent update.